# FAQs

### Frequently Asked Questions

##### WHAT IS FUTURE TRADES AND WHAT KIND OF ACTIVITY IT HAS?

Future Trades; involved in modern technology business, which is closely linked with the development of new cryptomining algorithms, construction of powerful mining farms and trading activity on electronic exchanges.

##### WHERE DOES THE COMPANY INVEST RAISED FUNDS?

Future Trades Company is funding the construction of new powerful mining farms and also engaged in application development of new Cryptomining algorithms.

##### AFTER I MAKE A WITHDRAWAL REQUEST, WHEN WILL THE FUNDS BE AVAILABLE ON MY BITCOIN WALLET?

It takes 5 to 24hrs to reflect on your wallet as our withdrawals are processed automatically

##### WHAT IS THE MINIMUM AMOUNT I CAN WITHDRAW?

It depends on your investment method, for Bitcoin Minimum is $10, Ethereum is $10 and Skrill is $10

##### HOW CAN I WITHDRAW FUNDS?

Login to your account using your Username and Password and click on "Withdraw Funds" section in your Dashboard.

##### HOW LONG DOES MY INVESTMENT LAST BEFORE WITHDRAWAL?

You can withdraw your profits weekly but full withdrawal can only be made after five weeks of investment

##### COULD I LOSE MY INVESTMENT WITH FUTURE TRADES?

No. We have established a robust financial strategy to ensure that our clients enjoy a no risk investment solution that delivers continual growth and total peace of mind. We protect your principal investment and we guarantee returns via our unique Investment platform.

##### WHAT PAYMENT CURRENCY CAN I USE FOR INVESTMENTS AND EARNINGS?

We only accept: Bitcoin, Ethereum and Skrill Funds On Future Trades

##### HOW DO I START AN INVESTMENT AFTER DEPOSIT?

After a successful deposit you need to start an investment with any amount from your deposit/balance. Process: Login to your account - In the left navigator click "New Investment" - Then fill the form and your investment starts automatically once done.

##### HOW DO I OPEN MY Future Trades COMPANY ACCOUNT?

Its quite easy and convenient. Just click on the "Register" button at the top , fill in the registration form and then press "Register Account".

##### I CAN'T LOGIN/SIGN IN MY ACCOUNT! WHAT TO DO?

Check the login data: your username and password. If you are sure you enter correct data, but it is not possible to access the account, use the password reset function, which is located below the login form. Click on forgot password link, type your username or e-mail and you'll receive a confirmation code to your email for resetting your password.

##### HOW CAN I CHANGE MY PASSWORD?

You can change your password directly from your dashboard by clicking on the user icon at the top right of dashboard and selecting "Change Password".

##### HOW CAN I CHECK MY ACCOUNT BALANCES?

You can access the account information 24 hours, seven days a week in your account dashboard.

##### MAY I OPEN SEVERAL ACCOUNTS IN YOUR PROGRAM?

No, it is recommended that you have only but one account in-case if manual verification may be required. Any attempt of fraud will result in permanent blocking of the account & the funds deposited in the account will be frozen.

##### HOW LONG MUST I WAIT FOR A TICKET RESPONSE?

Future Trades has a Fast network and automated response system, we do not waste time to respond to any email or complaint we reply immediately but at time it takes up to 2 hours.

##### HOW CAN I CONTACT YOU IN CASE OF PROBLEMS ON THE WEBSITE?

You can easily reach us through our email address: support@future-trades.info or use our Contact Us Form OR through live chat customers care

##### IS Future Trades A REGISTERED COMPANY??

Yes, Future Trades is registered as "Future Trades LTD"

##### WHAT IS REINVESTMENT? HOW DO I USE IT

The “Reinvestment" function allows you to buy additional mining hashpower, using the mined coins that you have on your balance. Once you click on “Reinvestment” button, the order for the maximum allowed contract volume will be placed automatically. You will just need to check the details of this order and click on “Pay” button. The payment will be done from your Future Trades account balance......

##### WHAT IS MAINTENANCE FEE?

The mining process requires energy consumption and human resources for the maintenance. In order to cover these fees all users are issued with maintenance and electricity fees (MEF) accordingly to their contract type and hashrate. Ethereum contracts are not subject to any fees. Maintenance and electricity fees are not billed in an invoice. Instead the fees are deducted from the customer's balance at the moment of daily payouts. Despite the fact that balance is accounted for in BTC and the fees - in USD, the fees are deducted in BTC according to the current USD/BTC exchange rate which is beneficial for the customer in case the exchange rate trend is positive - more BTC remains in the customer's balance.

##### WHERE IS YOUR MINING FARM LOCATED?

For the security of our Investment and that of everyone that purchase miners from us, we do not publicize the exact location of our mining farms. Basically it would be like giving the exact address of where you could find millions of dollars of Gold bars, our locations are extremely secure but we could do without the stress of being constantly attacked by robbers. We have 2 locations in Europe and one opening soon in North America.

##### IS THIS A PONZI SCHEME?

No, this is not; this is an investment in Crypto-currencies, similar to the stock market. A Ponzi scheme is an investment fraud that involves the payment of purported returns to existing investors from funds contributed by new investors. Ponzi scheme organizers often solicit new investors by promising to invest funds in opportunities claimed to generate high returns with little or no risk.

##### WILL I BE TAXED ON MY ROI IN MY COUNTRY?

Taxation depends on your country's taxation laws; as you know every country has different income tax rates, you would need to speak with your personal or business accountant regarding this question.......

##### HOW WILL YOU INVEST MY MONEY?

We are an investment company run by group of Professional bitcoin traders. After transferring money to our trader's accounts we are able to start real-time bitcoin trading and thanks to unique trading systems and bitcoin's high volatility guarantee the kind of returns on your investments that you won't get anywhere else.

##### ARE MY FUNDS SECURED WITH Future Trades?

All client's funds are held in segregated accounts, meaning completely separate from the company’s accounts. Clients’ funds are kept by ICC Intercertus Capital Limited in First Class Banks.

### Security